About Urimat

URIMAT is a leading company in eco-friendly sanitary technology. The company specializes in developing and manufacturing urinals that require no water or chemicals. These waterless urinals make a significant contribution to conserving resources and lowering operating costs in public and semi-public restroom facilities.

Challenge

Urimat's wide range of services needed to be not just mapped digitally, but made more efficient. The key requirements were: seamless, highly automated processes; coverage of the entire value chain, from lead handling, sales, and logistics to manufacturing, service, and reliable consumables delivery. On top of that, communication within the company, as well as with customers and partners, needed to be digitized and automated. 

Solution

Urimat uses a large share of what Odoo has to offer, benefiting not just from individual apps but from how they all work together within Odoo. Processes run seamlessly across sales, purchasing, warehouse, quality control, service, and the ticketing system. Everything flows automatically into accounting, giving the company a solid basis for strategic decision-making. One concrete example: automated, recurring deliveries of consumables improve the customer experience and simplify Urimat's logistics. This also makes financial management significantly easier, since recurring revenue is automatically collected and compiled for analysis.

Results

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• Fully digitized service process
• Massive reduction in paper use in daily operations
• Centralized database for sales, service, and administration
• Foundation laid for website and webshop in Odoo
• Greater transparency and centralized reporting capabilities